Lucchetti per armadietti scolastici

My school has combination locks throughout our facility. We've lost the chart booklet that lists the serial numbers and combinations. How can we get a new chart booklet?

To get a new combination chart booklet, please fill out the Chart Request Form.

My school needs to purchase locker locks. How can I get a quote from Master Lock?

To get a quote, you'll need to reach out to a distributor. Please see our list of distributors, or reach out to customer service for more information.

I have a Master Lock combination lock that has a keyway in the front or back. Can I get a key for my lock?

Questi lucchetti sono registrati per una particolare azienda o scuola e le chiavi sono ad uso esclusivo. It is possible to purchase up to 12 additional keys if you are a registered end user of the school or institution.

Email your request on official letterhead to orders@mlock.com to the attention of Customer Service/Registered Keys.

Be sure to include the exact key numbers and any information that will help us find your user registration. The cost is $9.07 per key plus a $5.00 flat fee for shipping, regardless of the number of keys being ordered.

A remittance request will accompany your keys. Payment can be made by check or money order (at this time, credit card payments are not accepted).

How do we change the combinations on our Master Lock built-in locker locks?

Please see our instruction guide for step-by-step instructions. If you have more questions, please watch this instructional video or contact our Customer Care Team.

Our school bought built-in locker locks for our facility. How do we install them?

Please see our installation guides for step-by-step instructions.

1600 Series Installation Instructions

1700 Series Installation Instructions

Please contact our Customer Care Team if you have more questions.

Come si apre un lucchetto con combinazione Master Lock? Qual è la sequenza di numeri da comporre?

Per aprire un lucchetto con combinazione Master Lock standard (1500D):

  1. Ruotare 3 volte la ghiera verso destra e fermarsi sul primo numero della sequenza.
  2. Ruotare la ghiera verso sinistra, superare il primo numero della sequenza e fermarsi sul secondo numero.
  3. Ruotare la ghiera verso destra e fermarsi sul terzo numero della sequenza.
  4. Sollevare l'archetto.

Guarda il video esplicativo.

My school has some combination locker locks that are no longer working. Will Master Lock replace these locks?

We offer a limited lifetime warranty on combination locker locks. If the product fails because of material defect or workmanship, we will replace it free of charge.

To start the warranty process, please contact Customer Care.

Contattaci
US: 1-800-464-2088 
Canada: 1-800-227-9599

You will need to provide: 

  1. Lock model number. 
  2. Lock serial number. 
  3. Complete name and address of the facility.
  4. Lock key number (if applicable). 
  5. What the lock is used for and how it failed.

Note:

This warranty gives you specific legal rights and you may have other rights. These rights may vary from state to state, province to province, or country to country.

Master Lock non è responsabile per i danni incidentali o consequenziali. This warranty does not cover products which have been abused, altered, damaged, misused, cut, or worn. Products over 10 years old are subject to evaluation prior to warranty coverage.

Nei limiti ammessi dalla legge, MASTER LOCK COMPANY declina l'assunzione di qualsiasi altra garanzia, sia espressa che implicita, comprese le garanzie implicite dell'idoneità d'uso in generale o dell'idoneità per un uso specifico. Alcuni governi non ammettono l'esclusione o la limitazione dei danni incidentali o consequenziali e quindi la limitazione di cui sopra potrebbe non essere applicabile.

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